Shipping policy
Shipping Policy
Rito Hats – Shipping Information
At Rito Hats, we are committed to making your shopping experience simple, reliable, and convenient.
Shipping Rates
We offer FREE standard shipping on orders over $100 within the United States.
For orders of $100 or less, shipping costs are calculated and displayed at checkout.
Order Processing
Orders are processed during regular business days, excluding weekends and holidays.
Processing times may vary depending on product availability and order volume. Once your order ships, you will receive a shipping confirmation email with tracking information.
Delivery Times
Estimated delivery dates and available shipping options are provided at checkout when available.
Delivery times may vary based on your location, carrier operations, weather conditions, and other circumstances beyond our control.
Tracking Your Order
Once your order has shipped, we will send you a confirmation email with tracking details so you can follow your package.
Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information at checkout.
If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that address changes can be made after an order has been processed or shipped.
Damaged or Missing Packages
If your order arrives damaged or your package appears to be missing, please contact our customer service team with your order number and relevant details.
We will review the situation and assist you with the next steps.
Returns & Exchanges
We offer a 30-day return window, subject to the conditions outlined in our Return and Refund Policy.
For complete details, please refer to our Return and Refund Policy.
Contact Us
If you have questions about shipping or your order, please contact Rito Hats through our website at www.ritohats.com.